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Theme license

Each store using Tread needs its own license, bought from the Shopify Theme Store. This page explains how licensing works and what to do if you’re not sure your store has one.

  • Buy Tread from the Shopify Theme Store. It’s the only place to get a genuine license. Copies sold or shared anywhere else (for example on Etsy, Fiverr, eBay, or theme marketplaces) aren’t valid under Shopify’s terms, even if they look the same.
  • One license covers one store. If you run more than one Shopify store, each one needs its own license.
  • You can duplicate the theme within your store as often as you like, for example to test changes on an unpublished copy.

Shopify sets these rules in the Theme Store section of its Terms of Service.

A license can only be moved to another store if the store it was bought for has been closed. Because every purchase goes through Shopify, By Root can’t move licenses, so contact Shopify Support and ask their billing team to transfer it for you.

If your theme was installed by someone else

Section titled “If your theme was installed by someone else”

If an agency, designer, or developer set up your store, check with them that the theme was bought for your store through the Shopify Theme Store. A license bought on another store, or a copy from somewhere else, doesn’t cover yours.

If your store doesn’t have a valid license, buy Tread from the Shopify Theme Store. You don’t need to start again: buying a license doesn’t change your current theme or its settings, so you can keep using the copy you’ve already set up.

  • Theme support. We’ll help with Tread’s built-in features and settings, and fix bugs in the theme. See Contacting support. We check a store’s license before helping, so we can only support licensed stores.
  • Free updates. New versions of Tread with fixes and new features, at no extra cost. Updating is optional, and the latest version is added to your theme library as a new copy, so your live theme isn’t changed until you publish it.

If Shopify emails you a DMCA (Digital Millennium Copyright Act) notice about your theme, it usually means the store is using Tread without a valid license. Follow the steps in Shopify’s email promptly to avoid any interruption to your store.

Any information we collect while checking licenses is only used to check and manage licenses. We never make it public.

Questions about licensing? Email us at hello@byroot.co.uk.