Thanks, we've got your request
Your support request has been sent. We reply in the order requests arrive, within 2 working days, Monday to Friday (UK time, excluding UK bank holidays).
We’ll reply to the email address you gave in the form. If you haven’t heard from us within 2 working days, check your spam or junk folder for an email from hello@byroot.co.uk.
Forgot something?
Section titled “Forgot something?”If you need to add screenshots, a screen recording, or any details you missed, email them to hello@byroot.co.uk from the same address you used in the form. We’ll match them to your request.
While you wait
Section titled “While you wait”- Theme guide — what every setting, section, and block does.
- Presets — how Tread’s presets differ.
- Theme license — how licensing works.